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“I was looking forward to this course – Operations Management – since the beginning of the first semester. This subject supposed to cover the variety of topics which are of my professional interest met my expectations entirely.

As all other MBA subjects in Strathclyde Business School, OM has an implication to develop your strategic thinking. Operations Management gives students the holistic view on the processes the organisation has to deal with and the thread which will bind them together. Surprisingly such approach appeared not only to include the superficial discussion of the topics and within just two weeks we went relatively deep into such topics as supply chain, product and process design, quality control, operations strategy and many others. According to my professional experience I have had a particular awareness of forecasting, inventory planning and supply chain of the trading organisation, but in this module I extended my knowledge in these areas and it gave me a new ground for reflection.

The other OM feature is that this subject is case study oriented. Apart from case studies in the course books, the faculty provided us with the wide range of additional cases represented in videos and supplementary reading. In addition, we had a great chance to visit the organisations themselves, observe the operations processes within these organisations and speak to their representatives. Within the module the class visited such organisations as Edrington Group (the famous manufacturer of whiskey – including brands such as The Famous Grouse and The Macallan) and Edinburgh Airport. Such approach helped us not only to consolidate the learning material but to build a base for new ideas and turned the study process into the absorbing activity.

VT Edrington Group

I consider the Operations Management module as an integral part of every MBA programme. It gives the broad and at the same time deep insight into conversion process of products, services and operations in different types of organisations, teaching us how to make this conversion leaner and more effective to comply with the main goal and the strategy. As it was said “Every action that does not bring the company closer to its goal is not productive” (Goldratt, 1984). “